The social media giant had a proposition, Sam Collier, the pastor, recalled in an interview: to use the church as a case study to explore how churches can “go further farther on Facebook.”
For months Facebook developers met weekly with Hillsong and explored what the church would look like on Facebook and what apps they might create for financial giving, video capability or livestreaming. When it came time for Hillsong’s grand opening in June, the church issued a news release saying it was “partnering with Facebook” and began streaming its services exclusively on the platform.
Beyond that, Mr. Collier could not share many specifics — he had signed a nondisclosure agreement.
“They are teaching us, we are teaching them,” he said. “Together we are discovering what the future of the church could be on Facebook.”
The company’s effort to court faith groups comes as it is trying to repair its image among Americans who have lost confidence in the platform, especially on issues of privacy. Facebook has faced scrutiny for its role in the country’s growing disinformation crisis and breakdown of societal trust, especially around politics, and regulators have grown concerned about its outsize power. Over the past week, President Biden has criticized the company for its role in the spread of false information about Covid-19 vaccines.
“I just want people to know that Facebook is a place where, when they do feel discouraged or depressed or isolated, that they could go to Facebook and they could immediately connect with a group of people that care about them,” Nona Jones, the company’s director for global faith partnerships and a nondenominational minister, said in an interview.
Last month, Facebook executives pitched their efforts to religious groups at a virtual faith summit. Sheryl Sandberg, the company’s chief operating officer, shared an online resource hub with tools to build congregations on the platform.
“Faith organizations and social media are a natural fit because fundamentally both are about connection,” Ms. Sandberg said.
“Our hope is that one day people will host religious services in virtual reality spaces as well, or use augmented reality as an educational tool to teach their children the story of their faith,” she said.