Francis has a well-earned reputation as the “Cold Call Pope,” often phoning people out of the blue who’ve written him or whom he wants to contact for some other reason. He recently burnished that reputation with a video call to the 95-year-old grandmother of a member of his travel team.
On Sept. 2, Pope Francis made a video call to the home of the Kallukalam family in the southern Indian state of Kerala, which was answered by Father Thomas Kallukalam.

India’s poor deserve better than this
Concerns are being raised about whether the needs of poor and marginalized communities in India are receiving enough attention in current government policies. Observers say