A unique initiative led by Catholic Carmelite nuns is helping taxi and auto-rickshaw drivers in Kerala receive financial, emotional and social support. The initiative, known as Sarathi Helpline for Drivers, brings together drivers from different religious communities.
The program began in 2016 in Thiruvambady, Kozhikode district. It was started after a nun noticed the important but often overlooked role played by taxi drivers in society. Drivers frequently work long hours, earn irregular incomes and have limited social security.
One driver, Sudheesh V. Sreeram, experienced this difficulty when he became seriously ill after working as a driver for 25 years. Doctors advised him to undergo a pacemaker implantation, but he had no savings to meet the medical expenses. Members of Sarathi visited his home and helped him through an interest-free loan.
Today, Sarathi has more than 100 members in eight units in Kozhikode and Malappuram. The organization also has units in other parts of India. It encourages drivers to save money, support one another and live responsibly.
Members meet regularly, contribute small amounts to a common fund and help one another during emergencies. The program also provides counseling, awareness classes, family gatherings and other activities.
The initiative does not distinguish between Christians, Hindus and Muslims. Its main goal is the welfare of drivers and their families.
The nuns also encourage drivers to become more responsible citizens by participating in activities such as cleaning public spaces, visiting palliative-care centers and planting trees. For many members, the greatest benefit is not financial assistance but the feeling that someone will stand with them during difficult times
